My favourite part of the past weekend, while I was training my night audit replacement was watching people walk into the "normally automatic" glass door that locks at night time. It is a true test of your character when you are faced with a glass door that will not open. Most people will try to back up or wave at the door in open that it is just making some kind of mistake. My favourite people are those who yell at the door... obviously it will open if you yell at it. Others will try to force it open with their might. The smart ones look to the left and the right and finally see the sign on the wall notifying people that the door locks at 11pm for security reasons but you can insert your room key into the card reader to open the door.
So what kind of person are you when bad things happen?
a) do you believe that things will hopefully rectify themselves?
b) do you get angry?
c) do you exercise your strength?
d) do you look for reasons, options and alternatives?
Think about that the next time you are faced with a unopening glass door.
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